General Terms and Conditions for the Service of Auto Assistance (via Self-Management)
I. Preliminary Definitions
- ASSIST CARD: Shall be and it is understood is any member of the
ASSIST CARD group.
- ASSIST CARD Client: The entitled physical person holding an ASSIST
CARD voucher, who having downloaded the mobile application, requires any of the
Travel Assistance Services that are available and susceptible of being “self-managed”.
- Service of Auto Assistance: The option offered by ASSIST CARD
through its mobile application so the entitled ASSIST CARD Client that is in
the determined locations and presents any of the predetermined symptoms, in
said mobile application, may personally require the assistance of a doctor to
their home or location of preference where they are physically present.
- Predetermined Locations: This refers to the territory in which the
ASSIST CARD client may exercise the option of the Auto
Assistance/Self-Management Service feature.
II. General Terms and Conditions for the Auto
The present general terms and
conditions (hereinafter referred to as “GTC/General Conditions”) regulate the
terms and conditions of access and use of the Auto Assistance/Self-Management
Service, which makes ASSIST CARD available to the extent and to the limits
defined in these General Conditions, which the ASSIST CARD Client must read,
understand and accept to make use of the service and obtain the advice that is
provided by activating it.
The accessing/activating and or use
of Auto Assistance/Self-Management Service, of all or part of its contents,
implies the full acceptance of these General Conditions.
The Auto Assistance/Self-Management
Service consist of the possibility that the ASSIST CARD Client requests,
through the ASSIST CARD mobile application, a medical visit in person at the
address in which he/she is located, in the event of presenting any of the health
symptoms predetermined by ASSIST CARD in said mobile application. The medical assistance that the ASSIST CARD Client
may require through the Auto Assistance/Self-Management Service feature will be
performed by qualified professionals that are members of the ASSIST CARD
ASSIST CARD may modify these General
Conditions at any time, after giving notice to ASSIST CARD Clients who would
have made use of the option for Auto Assistance/Self-Management Service.
III. Particular Conditions of use for the Auto
These are Particular Conditions of
use for the Auto Assistance/Self-Management Service:
a) The option of the Auto
Assistance/Self-Management Service offered by ASSIST CARD does not replace or
substitute the possibility of ASSIST CARD Customers to request medical
assistance through the telephone via the authorized lines in effect for this
b) The Auto Assistance/Self-Management
Service is available for ASSIST CARD Clients that are of legal age (18 years)
c) The Auto Assistance/Self-Management
Service is available and enabled only for the ASSIST CARD Customers located in
the City of Miami, Orlando (within the United States of America) and in Madrid,
d) If necessary and at the discretion
of the professional consulted for care, the ASSIST CARD Client may be referred
to a specialist physician, or may be sent for diagnostic or treatment studies.
e) [In case of emergency, the ASSIST CARD
Customer must contact the ASSIST CARD Service Center by telephone.
Auto Assistance/Self-Management Service is available to ASSIST CARD Clients who
have successfully fulfilled the registration in the ASSIST CARD mobile
application and who have completed all of the information required by ASSIST
CARD in order to enable the Auto Assistance/Self-Management option
g) ASSIST CARD reserves the right to
terminate, suspend and /or cancel the Auto Assistance/Self-Management Service
without this generating an “acquired right” for the ASSIST CARD Client.
h) The Auto Assistance/Self-Management
Service is not enabled in case of presenting any symptom different from those
previously established by ASSIST CARD in its mobile application.
IV. ASSIST CARD Customer Obligations
The ASSIST CARD Client shall
observe, respect and comply at all times with the terms and conditions
established in these General Terms and Conditions for the Auto
Assistance/Self-Management Service. The
ASSIST CARD Client expressly states that he/she will use the Service
responsibly, diligently and assuming any responsibility that may arise from
breach of these General Conditions.
The ASSIST CARD Client declares and
agrees that he/she will only use the Auto Assistance/Self-Management Service to
affect their own health and not to another or third party.
The ASSIST CARD Client declares and
agrees that ASSIST CARD will not be responsible for any worsening of the
eventual clinical state, in case the ASSIST CARD Client has incurred, in any
V. Intellectual and Industrial Property
All contents, trademarks, domains,
logos, drawings, documentation, computer programs or any other element
susceptible of protection by the intellectual or industrial property laws, that
are accessible through the ASSIST CARD mobile application, or the ASSIST CARD
website, correspond exclusively to ASSIST CARD.
It is expressly prohibited to create hypertext links (link) to any
element of mobile application without the written consent and prior
authorization of ASSIST CARD.
VI. Applicable legislation, jurisdiction and notifications
Any relationship that is generated by this
Auto Assistance/Self-Management Service between ASSIST CARD Clients and the
Provider shall be governed and agreed upon in full compliance with the laws of
the Eastern Republic of Uruguay, with ASSIST CARD customers waiving any other
law whose application may have a right.